Q:How long after placing the order can it be shipped?
When receiving the goods, if any damage is found, please refuse to accept and return them to our company. We will arrange for a new shipment for you.
Q:Can I issue an invoice for the purchase? Can the company issue a value-added tax invoice for the purchase?
When receiving the goods, if any damage is found, please refuse to accept and return them to our company. We will arrange for a new shipment for you.
Q:Is card payment supported for home delivery and cash on delivery? Can I pick up on weekends?
Home delivery, cash on delivery support credit card payment. Our business hours are from 9:00 to 18:00 from Monday to Friday, and from 9:00 to 12:00 on Saturday morning. You can pick up your package at your doorstep during business hours.
Q:Do you support credit card installment payments? How to apply?
Our company currently does not support credit card installment payments. If you have any special requirements, please contact the relevant customer service.
Q:Can I refuse to accept the goods once problems are found after receiving them?
When receiving the goods, if any damage is found, please refuse to accept and return them to our company. We will arrange for a new shipment for you.
